CIGNA Well Aware for Better Health is our exclusive approach to care support for people with certain chronic conditions. It was developed in cooperation with participating physicians, based on their needs and experiences, and designed to provide valuable tools to make the delivery of quality care easier.
The Well Aware program is proactive and physician- and patient-focused. When we asked physicians how we could best support them, the answers were to encourage patients to take a more active and responsible role in self-care and to emphasize the importance of compliance with physician recommendations and treatment plans.
The Well Aware program offers a broad array of easy-to-use tools and practical resources that we think you will find more extensive, user-friendly and results-oriented than other programs in which you may have participated.
To design the program, we worked with respected experts in the field of diabetes including the American Diabetes Association and Healthways, the firm that provides the clinical interventions for our Well Aware programs. Healthways has over 20 years of experience in providing specialized services to people with chronic conditions. The Well Aware program team, led by registered nurses, provides support to you and to your patients who participate in the program. While you continue to direct the patient's treatment plan, this team of experts reinforces your efforts.
The program is virtually work-free for you and your staff. CIGNA HealthCare and Healthways handle all of the coordination and distribution of program materials to participants, including identification of those who are eligible to participate in the program. Using our integrated medical information systems, we identify members on a confidential basis.
By using nationally recognized clinical practice guidelines and best practices as the foundation of the program, we aim to support participating physicians in their efforts to achieve consistent, quality care levels and improved outcomes.Resources for participating primary care physicians
Below you will find descriptions of support materials and patient management tools that are part of the program. Please click on the links below to view and print the materials.
Do you want to know more about the CIGNA Well Aware programs? Click here for Frequently Asked Questions. You may also contact the Well Aware team at 1.866.797.5833.