The Well-Being Journal

The Interconnectivity of Well-Being

Jennifer Rudloff

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To learn more about the domains of well-being and how they're connected check out
Well-Being Defined

For more on the Well-BeingIndex, visit www.well-beingindex.com.

Topics: Healthy Living Well-Being Well-Being Index Wellness Connected: The Surprising Power of Social Networks Healthways Well-being Assessment

Are You Seeing the Big Picture?

Jennifer Rudloff

It’s important to keep a finger on the pulse of your organization to stay in tune with employee needs and challenges, and engagement levels. You can’t move what you can’t measure. This need to measure has led to a seemingly endless stream of surveys. There are health risk assessments, engagement surveys, presenteeism surveys, and the list goes on…Like many other people in the market, we recognized that there had to be a better way.

Fortunately, we didn’t have to look far for the answer. Realizing the power behind our work with Gallup on the Well-Being Index (WBI) Healthways quickly asked how we could apply the science and research behind the WBI to individual employers or health plans. As a result, Healthways went to work building a tool that combined elements of the WBI with those of other common surveys, creating a comprehensive tool to measure the health and well-being of an employer population. This resulted in the birth of the Healthways Well-Being Assessment™ (WBA).

This is not your typical survey. It goes far beyond the standard HRA question set and shifts focus to include the entire individual - and for good reason. Research increasingly reveals vital linkages between healthcare costs, productivity, physical health, emotional health, health behavior, work environment, social support, and basic access to necessary resources. Shifting away from purely physical health, the WBA leverages WBI questions for a baseline comparison against the nation, with an emphasis on employee health, productivity, and the work environment. With an understanding of employee engagement, health, and well-being, organizations can better determine where to focus efforts to influence the greatest performance opportunities, both financial and personal, within their populations. Makes sense, right? Individual and population-level reports generated from the WBA provide an intimate, holistic view of the workplace and actionable information that can help guide decisions on health benefits, work environment, corporate culture and overall business performance.

In more detail the WBA allows organizations to:

  • Gain a comprehensive view of employees’ social, emotional, physical and financial well-being to understand how to target investments that best support those needs.
  • Assess the real quality of the work environment, including its stressors, culture, leadership, wellness and prevention programs, and recruitment and retention strategies to determine exactly where improvements are needed for a more engaged workforce.
  • Benchmark your organization or institution nationally, regionally and locally; or by job, business unit or location. (Who else can provide a real-time benchmark against the nation.)
  • Create customized solutions for your unique workforce to provide a more supportive work environment and earn recognition as an employer of choice.
  • Understand the health conditions the workforce is experiencing and how you can support them for optimal productivity and minimal absenteeism.
  • Learn what the significant contributors are to direct medical costs – whether they are systemic or exist in unique locations within the organization – and apply the findings to design and target ways to better address health cost drivers and reduce healthcare costs.
  • Use the results as a market differentiator to retain and attract customers. (for health plans)
  • Make specific comparisons among subsets of their populations and conduct year-to-year comparisons to gauge progress over time.

Human performance drives business performance in every organization. While many organizations use HRAs to understand and improve workforce health and guide programs to reduce healthcare costs, they’re missing the big picture. There are many factors that influence our well-being and impact performance. The Healthways WBA offers organization-specific insight on these factors. Results magnify opportunities to maximize the outcomes of health and performance program investments, and to measure their impact and effectiveness over time.

Do you believe this broader approach to assessing the well-being of your workforce seems like the right idea? Is learning more about emotional, social, work culture, and the access variables of your organization important to you? Is it time the standard HRA evolves into more? We’d love to get your thoughts.

Topics: Well-Being Benchmark Workplace Well-Being Healthcare Business Performance Innovations in Healthcare Health Well-Being Index Competitive Advantage Prevention HRA How to Improve Employee Performance Health in the Workplace Wellness Healthways Employee Performance Improvement WBA WBI Well-being Assessment

Lincoln Industries: A Case for Well-Being

Jennifer Rudloff

Recently, CFO magazine published a story on Lincoln Industries inspired by the findings of a new study done by Lincoln Industries in conjunction with Healthways and the Health Enhancement Research Organization (HERO). This study, featured in the Journal of Occupational and Environmental Medicine, is among the first peer- reviewed research evaluating the effectiveness of worksite health and wellness programs offered by a small employer. Findings support the premise that high-quality employee wellness programs in small businesses improve employee health and well-being, which drives organizational outcomes such as absenteeism, healthcare costs and disability claims.

The study shows a phenomenal corporate culture of health at Lincoln Industries, adopted by the company years ago. Lincoln adopted a culture of health years ago. Its leadership realized that to take its wellness program to the next level, there needed to be a stronger emphasis on well-being, focusing on the whole person, not just physical health. To gain a better understanding of the needs of their population and identify areas of opportunity, they began using the Healthways Well-Being Assessment™ (WBA). The WBA assesses physical health, emotional health, healthy behavior, work environment, life evaluation, and basic access to food, shelter, healthcare and other necessities, and provides management with a comprehensive, holistic view of the health and well-being of their employees.

The study marks an important step toward broadening the workplace well-being impact beyond just large businesses. Small businesses, which stand to benefit from financial incentives provided by healthcare reform legislation, are in need of guidance regarding their investment in programs that deliver results.

Lincoln is a great example of how to do it right. They make well-being a part of individual objectives, and as a the result, they’ve seen a 5 to 1 ROI in wellness programs. They achieved an 87 percent response rate on the Well-Being Assessment (without incentives). Additionally, approximately 99 percent of employees complete regular health screenings with the majority of the workforce participating in wellness programs throughout the year. They’ve successfully reduced tobacco use, significantly reduced workers compensation costs, and have consistently managed to beat the national average on health insurance rates by $3000 per employee.

So how do they do it? Watch the interviews below where their Director of Wellness, Safety and Life Enhancement, Tonya Vyhildal talks with us in about the well-being improvement programs at Lincoln Industries. For a more detailed dive into their successes, watch her complete presentation from the Healthways Well-Being Summit here.

As a leader in well-being, how do you promote well-being internally?

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How do you tie well-being into individual objectives?

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What impact have well-being programs had on your organization?

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Why do you include well-being as a performance measure?

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Talk about the HERO paper published in the Journal of Occupational & Environmental Medicine,

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What's the one thing you'd tell an employer looking to move to well-being?

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Topics: Return on Investment Well-Being HERO Tonya Vyhildal Nebraska Workplace Well-Being Business Performance Competitive Advantage Prevention wellbeing and health Wellness Lincoln Industries Healthways Wellness Program Well-being Assessment